Welcome to Coconut Bay Resort
GUEST INFORMATION
Welcome to Coconut Bay Resort
Hours of Operation
Monday – Friday – 9am to 5pm
Saturday – 8am to 7pm
Sunday – 9am to 1pm
Dial 0 for Front Desk
Please be advised that the swimming pool area will be closed for renovations for the month of October. We sincerely apologize for any inconvenience this may cause.
- Meet your neighbors on Monday mornings, join us poolside at 9:30am for coffee and donuts.
- Cleaning Services: The resort does not offer mid-week cleanings nor daily service. However, can be arranged with our front desk for a $75.00 fee.
- Towel Exchange: (White) bath towels, exchanged on Wednesdays ONLY! Please, place dirty towels next to the front door before 10am, between the hours of 10am and 2pm. Linens can be exchanged for $30.00 a set.
- Pool Towels: ARE NOT EXCHANGED, please return to the front desk upon check out.
- Extra room supplies including wash clothes, dishwashing liquid, facial tissue is available at the front desk.
- Staying with us for more than one week? Please, check with our front desk if you will be staying in the same room or room moving, no later than Wednesday. Advise our front desk if you want a stayover cleaning. If so, you can choose between Thursday or Friday and time between the hours of 10am and 2pm.
- To practice social distancing; keeping all guests & staff safe, we ask guests to vacate the unit while maintenance and housekeeping personnel are in the unit.
- Please, do not flush anything except toilet tissue! Example of what not to flush (Feminine products, Paper Towels, Baby Wipes, Bar Soap).
- AC Thermostat: To prevent the air conditioner from freezing making it inoperable. Please, do not set the AC below 72 degrees and keep doors and windows closed. Report AC issues, to our front desk.
- Maintain front door/sliding glass door and windows closed to prevent bugs from entering unit.
- DIRECT TV service will work if TV INPUT set on HDMI Mode. Online APPS like NETFLIX -please contact front desk. To see Channel Line Up, click GUIDE button on the Direct TV remote.
- Water Coloration: As per the City of Fort Lauderdale the chemicals used in the water will leave a yellow tint. City assures that the water is safe.
- Animals are not permitted. Subject to weekly fee of $200.00.
- No Smoking in Units. Smoking areas located in the veranda.
- Please, report maintenance or housekeeping issues or concerns to our front desk.
- Please, discard coffee grinds, bones, fruit peels in the garbage instead of garbage disposal.
- Laundry Facilities are located on the first floor of both Buildings A and B. Code is 0425. ($2.00 per cycle). Machines are coin operated.
- No Curbside Garbage Pick-up: Trash Chutes located next to units (214, 317 and 500) and Trash Rooms located next to units (112 and 400) on the first floor of both Buildings 1 and 2.
- Our front desk can print boarding passes and schedule shuttle service (fees apply).
- No Trailers, RVs, and Boat parking.
- Telephone: To retrieve voicemail, dial 5555 and follow the prompts. Local calls, 800 and 877 numbers are FREE. No long distance access.
- Check out is promptly at 10am. Please place all linens and towels in the dining room area, throw out trash, and leave dishes clean. Return keys and POOL TOWELS ONLY to the front desk upon check out (deposit will be released once keys and pool towels are returned).
- If checking out before or after hours of operations, please lock door and drop off keys in unit 101’s key slot. Located in the first building next to unit number 102.
- WI-FI Information: Go to Settings on your device and click network “COCONUT BAY GUEST,” go to web browser and enter APLOGIN.COM on the address bar. When beach picture pops up enter wi-fi code (CODE IS LOCATED IN THE ROOM PHAMPLET). The system will automatically exit you out of the wi-fi after 1 hour of non-use. Please, repeat log in process.
- Publix Supermarket, Galleria Mall, Local Restaurants located over the bridge. 7&11 Store located next to Coconut Bay Resort. More local restaurants located on the Beach.
- Beach located by making a right on the traffic light of Sunrise Blvd.
Thank you for taking the time to read our information guide. We hope you enjoy your stay with us.
TV CHANNELS
CHANNEL LINE-UP
3net……………………………………107
A&E……………………………………265
ABC……………………………………10
ABC Family-HD…………………….311
AMC-HD………………………………254
America’s Auction Network………324
Animal Plant-HD…………………….282
Aqui……………………………………401
AUDIENCE-HD…………………101,239
AXS TV (HD only)HD………………340
BabyFirst TV ……………………….293
BBC America – HD…………………264
BET-HD………………………………329
Bloomberg TV-HD………………….353
Bravo-HD…………………………….237
BYU TV……………………………….374
Cartoon Network (East) HD………296
Cartoon Network (West) HD………297
CBS……………………………………4
Christian Television Network (CTN)376
The Church Channel……………….371
CMT -HD………………………………327
CNBC-HD…………………………….355
CNBC World………………………….357
CNN-HD……………………………….202
Comedy Central-HD…………………249
C-SPAN……………………………….350
C-SPAN2………………………………351
Daystar…………………………………369
Discovery-HD………………………………278
Disney Channel (East) HD ………………290
Disney Channel (West) HD………………291
Disney Junior-HD…………………………289
Disney XD………………………………….292
E! Entertainment Television-HD……….236
Enlace……………………………………….448
ESPN-HD……………………………………206
ESPN2-HD………………………………….209
ESPNEWS-HD………………………………207
ESPNU-HD………………………………….208
EWTN…………………………………………370
Food Network-HD………………………….231
FOX News Channel-HD……………………360
FOX……………………………………………7
Free Speech TV…………………………….348
FX-HD…………………………………………248
Galavision……………………………………404
Gem Shopping Network………………….2068
GOD TV……………………………………….365
Golden Eagle Broadcasting (GEB)………363
GSN……………………………………………233
HBO……………………………………………501
Hallmark Channel-HD………………………312
Hallmark Movie Channel-HD………………565
Headline News (HLN) HD………………….204
HGTV-HD………………………………………229
HISTORY-HD………………………………….269
HITN TV…………………………………………449
CHANNEL LINE-UP CONTINUED
Home Shopping Network (HSN)……….240
Hope Channel…………………………….268
INSP…………………………………………364
Investigation Discovery-HD…………….285
ION Television (EAST) HD………………305
ION Television (WEST) HD………………306
Jewelry Television……………………72,213
Jewish Life TV…………………………….366
Lifetime- HD……………………………….252
Lifetime Movie (LMN)-HD…………………253
Link TV………………………………………375
MAS………………………………………….69
MAX…………………………………………523
MHz Worldview………………………….2183
MSNBC-HD…………………………………346
MTV-HD…………………………………….331
MTV2……………………………………….333
MY 33……………………………………….33
NBC…………………………………………6
NASA TV………………………………….346
National Geographic Channel-HD……276
Nick Jr…………………………………….301
Nickelodeon/Nick at Nite (EAST)HD….299
Nickelodeon/Nick at Nite (WEST)HD…300
NRB Network…………………………….378
ONCE TV Mexico…………………………447
PBS…………………………………………2
Pivot……………………………………….267
Pursuit Channel………………………….604
QVC…………………………………………275
Reelz Channel…………………………….238
RFD-TV…………………………………….345
Spike-HD……………………………….241
Syfy-HD…………………………………244
TBS-HD………………………………….247
TCT Network……………………………377
Teen Nick……………………………….303
Television……………………………….51
TLC-HD………………………………….280
TNT-HD………………………………….245
Travel Channel-HD…………………….277
Trinity Broadcasting Network……….372
TruTV-HD……………………………….246
Turner Classic Movies-HD……………256
TV Land-HD…………………………….304
TVGN…………………………………….273
Univision East-HD…………………….402
UP…………………………………………338
USA Network-HD……………………….242
Velocity (HD only)………………………281
VH1-HD……………………………………335
VME……………………………………….440
We TV…………………………………….260
Warner Brothers Channel…………….39
The Weather Channel -HD…………….362
The World Network…………………….373
UNIVISION……………………………….23
World Harvest Television…………….367
Sale………………………………………….319
Shop HQ…………………………………73,316
Office Hours
Weekdays
Monday – Friday 9am – 5pm
Weekends
Saturday – 8am-7pm
Sunday – 9am-1pm
Contact
Phone
(954) 563-4229
Address
Coconut Bay Resort
919 N Birch Rd
Fort Lauderale, FL 33304